Telecom / CRM

Telecontact CRM

Custom CRM for one of the largest outsourced contact centers: managing client projects, billing and operator workplaces.

What we did

  • Support for dozens of simultaneous client projects
  • Configurable scenarios per customer
  • Billing and reporting by operators and projects

Stack

C#ASP.NETMS SQLExtJSJavaScript
Other cases
E-commerce / CRM

Lamoda CRM

CRM solution for one of the largest fashion marketplaces.
Contact center

Call Center CRM

CRM for a contact center: inbound, outbound, KPIs.
Contact center

Callback System

Callback system with queues and operator routing.
Contact

Let's discuss your project

Tell us about your task — we'll come back with a proposal and estimate within one business day.

info@rozumsoft.by +375 17 388 01 78