Contact center

Callback System

Callback module: on-site widget, queues, automatic routing to free operators, call recording and analytics.

What we did

  • Callback widget embeddable on any site
  • Smart routing to operators by skills
  • Call recording and statistics

Stack

PHPJavaScriptWebRTCAsteriskMySQL
Other cases
E-commerce / CRM

Lamoda CRM

CRM solution for one of the largest fashion marketplaces.
Contact center

Call Center CRM

CRM for a contact center: inbound, outbound, KPIs.
Contact center

Chat Solution

Online chat with routing and CRM integration.
Contact

Let's discuss your project

Tell us about your task — we'll come back with a proposal and estimate within one business day.

info@rozumsoft.by +375 17 388 01 78