Insurance

Insurance Call Center

Contact-center operator workplace for an international insurance and pension holding: customer service, application processing and policy renewals.

What we did

  • Integration with the insurer's core system
  • Single operator view: call, customer card, products
  • Compliance-ready

Stack

JavaSpringOracleAngularREST API
Other cases
E-commerce / CRM

Lamoda CRM

CRM solution for one of the largest fashion marketplaces.
Contact center

Call Center CRM

CRM for a contact center: inbound, outbound, KPIs.
Contact center

Callback System

Callback system with queues and operator routing.
Contact

Let's discuss your project

Tell us about your task — we'll come back with a proposal and estimate within one business day.

info@rozumsoft.by +375 17 388 01 78